Frequently Asked Questions
We know that raising a child comes with a million questions, and we’re honored to be part of your family’s journey. Below, you’ll find answers to the questions we hear most often.
Don’t see what you’re looking for? Please don’t hesitate to reach out to our office directly. There’s no such thing as a question too small when it comes to your child’s health.
Who is your doctor?
Dr. Angela Allevato is a board-certified pediatrician who believes caring for our community’s children is an honor and a privilege. Dr. Allevato has been in practice in Orange, California since 1993 and treats a wide range of acute and chronic conditions, with a strong emphasis on preventive care and immunization.
Learn more about Dr. Allevato and meet our nurse practitioners on our Pediatric Experts page.
What are your office hours?
We are open Monday through Friday, 8:30 am to 5:00 pm, with a lunch closure from 12:30 pm to 1:30 pm.
Where are you located?
We are located at 431 S. Batavia St, Suite 203, Orange, CA 92868.
Directions are on our Location page.
How do I schedule an appointment?
You can request an appointment by calling us at (714) 639-0662, Monday–Friday, 8:30 am–5:00 pm.
What types of appointments do you offer?
We provide a full range of pediatric care to Orange County families, including:
- Well-child visits and annual check-ups
- Sick visits for acute illnesses and injuries
- Immunizations and vaccine catch-up visits
- Sports and school physicals
- Management of chronic conditions such as asthma, allergies, and gastrointestinal illness
- Rash, viral infection, and secondary infection treatment
- Follow-up visits for ongoing care
Learn more on our Services page.
What should I bring to my child’s appointment?
Please bring:
- Insurance card and required co-pay
- Photo ID for the parent or guardian
- Immunization records (especially important for new patients)
- A list of current medications, vitamins, or supplements
- Any completed new patient forms
Are you accepting new patients?
Yes! We welcome new patients from birth through age 17. Visit our Visiting Our Office page to get started, or call (714) 639-0662 .
Do you see newborns?
Yes. Dr. Allevato cares for children from birth. If you’re expecting, we encourage you to reach out before your baby arrives to establish care and ask any questions you have for those first weeks.
What is the Early Start Program?
Allevato Pediatrics offers support and services through the Early Start Program, which provides resources for infants and toddlers from birth to 36 months and their families. Please contact our office for more details on how we can support your child’s early development.
Do you still follow traditional vaccination guidelines?
Yes — absolutely and without exception. Our practice follows the vaccination schedule set by the AAP. These guidelines are developed by some of the world’s leading pediatric health experts and are based on decades of scientific research.
We want to be transparent about this: our commitment to the recommended vaccine schedule is not political. It is medical. Vaccines are among the most thoroughly studied interventions in the history of medicine, and the schedule is carefully designed to protect children at the ages when they are most vulnerable.
We also understand that in today’s world, it can be hard to know who or what to trust. If you have questions, doubts, or things you’ve read or heard that concern you, we genuinely want to hear them. Our door is open for those conversations — always kindly, always without judgment. Your child’s safety is our shared goal.
What do I do if my child gets sick after hours?
We partner with Rady Children’s Health to offer several options when our office is closed:
- 24/7 Nurse Advice Line: Call 1-844-GET-CHOC for free, round-the-clock guidance from pediatric healthcare experts. This line can also connect you to a virtual physician visit when needed.
- Pediatric Urgent Care: For non-life-threatening illnesses and injuries that need in-person evaluation, Rady Children’s Health has urgent care locations available in Irvine and Orange.
- Emergency: If your child is experiencing a life-threatening emergency, call 911 or go to your nearest emergency room immediately. See our pediatric emergency departments here.
See our After-Hours Care page for locations and details.
When should I use urgent care vs. the emergency room?
Urgent care is appropriate for non-life-threatening situations such as:
- Ear infections, sore throats, or minor infections
- Minor cuts, sprains, or injuries
- Fever in children over 3 months who are otherwise stable
- Vomiting or diarrhea without signs of severe dehydration
Go to the ER or call 911 for situations such as:
- Difficulty breathing or turning blue
- Seizures or loss of consciousness
- Severe allergic reactions
- Head injuries with confusion or repeated vomiting
- Any fever in a baby under 3 months old
Not sure? Call 1-844-GET-CHOC and a pediatric nurse will help you decide.
Is there a symptom checker I can use?
Yes. We offer an online Symptom Checker to help you assess your child’s symptoms and decide on next steps.
Can you provide referrals to specialists?
Yes. As part of the Rady Children’s Health Primary Care Network, we have access to a wide range of pediatric specialists. We’ll coordinate referrals and work with specialists to keep your child’s care connected and continuous.
What insurance do you accept?
We accept a wide range of insurance plans. Learn more on our Insurance and Billing page. Please call (714) 639-0662 to confirm your specific plan before your visit.
How do I request my child’s medical records?
Contact our office at (714) 639-0662 or email [email protected]. Records requests require a signed authorization from a parent or legal guardian and typically take a few business days.

